Privacy Policy

FirstColor ("we", "us", or "our") operates the website firstcolor.cn (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us. Please read this policy carefully.

We may collect the following types of information:

• Personal Identification Information — name, email address, phone number, company name, and any other information you voluntarily provide through our contact form.
• Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically when you visit the Site.
• Communications — records of correspondence if you contact us via email, phone, WhatsApp, or WeChat.

We use the information we collect to:

• Respond to your inquiries and provide product or service information.
• Process and fulfill business requests, quotations, and orders.
• Send transactional or administrative communications related to your inquiry.
• Improve and optimize our website and services.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Site may not function properly if cookies are disabled.

We use the following third-party services that may collect or process your data:

• Web3Forms — processes contact form submissions. Data is transmitted securely and subject to Web3Forms' privacy policy.
• Cloudflare — provides CDN, DNS, and security services. Cloudflare may collect usage data per their privacy policy.
• WhatsApp / WeChat — if you choose to contact us via these platforms, your data is handled according to their respective privacy policies.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry data is typically retained for up to 3 years for business record-keeping purposes.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict our processing of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at info@firstcolor.cn.

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us: